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How to budget for PDF accessibility in a small city

Short answer: Most small cities can keep the cost of PDF accessibility to a few thousand dollars by archiving reference-only documents, automating simple text documents (under $1 per page), and paying for manual work only on forms and complex files. Budget separately for training and a validation tool so new documents are accessible from the start.

Budget lines

Line Typical cost Notes
Inventory of PDFs Staff time One person, a site crawler or CMS export, a spreadsheet
Free validation tools $0 PAC (Windows) and veraPDF are free; NVDA screen reader is free
Adobe Acrobat Pro for the document owner Subscription per user For manual fixes and checking
Automated remediation $0.45 to $2 per page For text documents and clean scans
Manual remediation $4 to $11.50+ per page; higher for forms For forms and complex layouts
Training for document authors Staff time Word headings, alt text, accessibility checker

Example: town of 12,000

  • 400 PDFs on the website, 2,000 pages in total.
  • 250 files (1,200 pages) are past minutes and old reports → moved to an archive area. Cost: staff time.
  • 130 files (700 pages) are text documents in use → automated with one Bulk pack (1,000 pages, $449), which leaves 300 pages for new documents.
  • 20 files (100 pages) are forms and brochures → rebuilt as web forms or remediated manually: roughly $1,000 to $2,000.
  • Ongoing: new agendas and minutes, about 40 pages a week. Fix at the source in Word; automated remediation as a backstop costs well under $1,000 a year.

Spread it out

Because the deadline for small governments is April 26, 2028, you can spread the work across two budget years: inventory and archive in the first, remediation of active documents and training in the second. Prioritize forms and anything people need to get a service, because those are most likely to generate a complaint.

What not to buy

Be wary of anything that promises “guaranteed ADA compliance” for your PDFs. Software can test only part of what WCAG requires; the rest needs a person. Ask any vendor what their validation covers and what you still have to check.

Frequently asked questions

When do small cities need to be ready?
April 26, 2028 for governments with a total population under 50,000.
Can this be paid with a purchasing card?
Many self-service tools, including ours, accept card payment, which suits small purchases under a purchasing card limit. Check your own procurement rules.

Sources

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